FAQ

Frequently Asked Questions

FAQ

Frequently Asked Questions

Here, we’ve answered the most common questions about our products, orders, delivery, and policies. If you don’t find what you’re looking for, feel free to contact us at info@muzalibeds.com.

Muzali Beds is an online store offering high-quality divan beds in the UK. We provide stylish and comfortable beds at affordable prices, ensuring a great shopping experience for our customers.

No, we operate online only. This allows us to offer competitive prices and deliver products directly to your doorstep.

Simply browse our website, select your preferred divan bed, add it to your cart, and proceed to checkout. Follow the payment instructions to complete your purchase.

We accept Cash on Delivery for all orders. You only need to pay after delivery.

If your order arrives damaged or incorrect, please email us at info@muzalibeds.com within 48 hours of delivery with:

  • Your order number
  • Clear photos/videos of the issue
  • A brief description of the problem

Our team will review your claim and offer a resolution if it meets our policy conditions.

We offer various sizes, including:

  • Single
  • Small Double
  • Double
  • King Size
  • Super King

Some of our divan beds include a mattress, while others are sold separately. Please check the product description for details.

Yes! We offer customization options for certain products. Contact us at info@muzalibeds.com for more details.

Most of our divan beds are easy to assemble and come with clear instructions.

You can reach us at info@muzalibeds.com for any inquiries. We aim to respond as soon as possible.

Our support team is available 24 hours to assist you with any questions.